We at Narasimha Market take great pride in delivering pure, fresh, and authentic traditional products. As most of our products are handmade or perishable, we maintain a strict yet fair cancellation and refund policy.
Cancellations can be accepted only before the order is dispatched. Once shipped, cancellations are not possible.
Refunds or replacements are applicable only if the product is found defective, damaged, or incorrect from our end.
Customers must inform us of any issue on the same day of delivery with relevant images or proof.
Once verified, refunds or replacements will be processed within 5-7 working days.
Refunds will be made through the original mode of payment.
Perishable goods, custom-made items, or opened packaging are not eligible for return.
We appreciate your understanding as we continue to uphold the values of quality, trust, and honesty built over three generations.